Shipping Policy

Shipping Policy
We’re excited to deliver a little piece of kawaii magic to your doorstep! Please review our shipping details below.

⸻

1. Processing Times

✔ Orders are processed within 3–5 business days (excluding weekends and holidays).
✔ During high-demand periods (like new drops or holidays), processing may take slightly longer.

⸻

2. Shipping Rates & Delivery Times

✔ We currently ship within the United States.
✔ Standard Shipping: 3–7 business days after processing.
✔ Free shipping on orders over $50!
✔ Shipping costs are calculated at checkout based on your location and order size.

⸻

3. Tracking Your Order

✔ Once your order ships, you’ll receive an email with a tracking number.
✔ Please allow up to 24–48 hours for tracking updates.

⸻

4. Lost or Delayed Packages

✔ Kawaii Co. is not responsible for delays caused by carriers or incorrect shipping addresses provided by customers.
✔ If your package is marked as delivered but you didn’t receive it, contact your local carrier first. If unresolved, email us at [your email here].

⸻

5. International Shipping

✔ At this time, we only ship within the U.S. (International shipping coming soon!).

⸻

6. Questions?

Contact us at ale.tenorio76@gmail.com with any shipping concerns.